Business Critical Support

Business Critical Support is offered as an enhancement of sales and marketing on the product purchased. It provides partners and customers an additional service that prevents severe impacts of loss and damage to their users. The mission of Business Critical Support is to keep the partners/customers' environment running at optimal level; inform them of the key milestones that wil impact their business; and facilitate users when upgrades and migrations are planned.

License API Support

License API is provided for Partner NOCs to facilitate them on automation and integration with their existing billing system.

Unattended Installation Support

Unattended Installation Support means a service that brings the installation runs silently and automatically without manual effort.

Automation Support

Automation Support is for business process automation of RVGlobalSoft's products with partners/customers' system.

Billing Integration Support

Whatever the billing system partners/customers are using, Billing Integration Support is intended for helping them to connect RVGlobalSoft's Billing Platform with their billing platform.

On-Demand Request

Specific demands on partners/customers are covered in this on-deman request.