If you cannot connect to the destination server by SSH via RVlogin SSH Gateway. It might be one of the following reasons.

1. The destination server has Firewall blocked.

        : Please go to the destination server and allow the IP of your RVlogin SSH Gateway server.

2. Check the Hardening System.

3. The SSH Port might be incorrect.

        : Please check at WHM (root) -> Plugins -> RVglobalsoft Manager -> RVlogin Manager -> Server Group which has the destination server listed -> click “Edit Server”. If the port is incorrect, please remove the server, and add it back with the correct port again. How to add Server?

4. Network Time-out

5. The destination server is down.

6. The destination server doesn’t has SSH Service.

More help, please contact us.