SUPPORT

General Questions :

• What countries are not allowed to purchase SSL Certificates from our Authorities?

  Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe Tags: forbidden country, SSL forbidded, SSL certificate not allowed

• Why is my SSL web page insecure? Why not complete padlock?

  Insecure items on your SSL page like images,css, and javascript Tags: why not complete padlock, padlock, insecure webpage

• What is WildCard?

  Protects the transfer of sensitive data on multiple subdomains under one domain Tags: wildcard, wildcard certificate, multiple subdomains

• What is SAN?

  A Unified Communications Certificate (UCC) Tags: UCC, UCC certificates, SANs

• What Is SSL?

  SSL (Secure Sockets Layer) is a standard security technology Tags: ssl, ssl certificates, certificates, DV, OV, EV

• What green Padlocks and Green Bar means?

  Signs of a secure site Tags: padlock, green padlock, complete padlock

• What does red or broken Padlock means?

  Warning signs on a secure site Tags: red padlock, broken padlock, padlock

• SSL Certificate Validation Procedures

  Validation procedures are strict because we want to protect your business Tags: Validation, validation process for OV, DV, EV

• Types of SSL

  Mainly three types - OV, DV and EV Tags: OV, DV, EV, types of ssl, organization validation, domain validation, extended validation

• How long does it take to issue a SSL certificate?

  It depends on the required documents, it can take from couple of hours to max 3 - 4 day. Tags: Issuance of SSL certificates, time frame of ssl certificate

• SHA-2 server and browser compatibility

  Microsoft and Google announced SHA-1 deprecation plans Tags: SHA-2, SHA-2 compatible servers

• SSL Pricing for Japan

  Symantec raises prices for SSL certificates in Japanese Market Tags: SSL price in Japan, RVSSL in Japan, Japan SSL price

• How to revoke your SSL Certificate

  How to revoke your SSL Certificate Tags: revoke, cancel, terminate, ssl, certificate

• How to reissue SSL Certificate

  How to reissue SSL Certificate Tags: reissue, issue, SSL, certificate, order

• How to make SSL Certificate order with SAN package

  How to make SSL Certificate order with SAN package Tags: ssl, certificate, order, SAN, package

• How to order SSL Certificates with RVSSL.com

  How to order SSL with RVSSL.com Tags: order, ssl, manually, rvssl.com, certificate, ordering, purchase

• What is the Warranty?

  The meaning of SSL Warranty Tags: Warranty, Claim

• Changing verify call number

  Changing verify call number Tags: SSL. verify call. changing phone number

• How to Reissue SSL Certificate

  How to Reissue SSL Certificate Tags: SSL, reissue

• How to add CAA Record

  How to add CAA Record Tags: CAA, CAA record

• What is CAA Record?

  What is CAA Record Tags: CAA, CAA record

• The steps before SSL Certificates be issues from Brand Authority

  The steps before the SSL Certificates be issues from Brand Authority Tags: RVSSL, SSL, DV, OV, EV

• SSL order status shows 'Failed Security Review'/'Waiting for approval'

  SSL order status shows 'Failed Security Review'/'Waiting for approval'. Tags: SSL Failed Security Review, RVSSL Failed, SSL Status, Waiting for approval

• Disabling of SHA256-Full-Chain certificates due to a bug in Chrome